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What is hybrid intelligence®?

Introduction to decision optimization


Harnessing the Power of Hybrid Intelligence®: The Future of Decision-Making

In an era where innovation and adaptability reign supreme, traditional approaches to problem-solving are proving inadequate in addressing the complexities of today's business landscape. Enter Hybrid Intelligence® - a groundbreaking technology poised to revolutionize decision-making by synergizing human intuition with the capabilities of AI. In this article, we delve into the concept of Hybrid Intelligence®, its underlying principles, and its transformative potential in solving the most challenging business dilemmas.

Understanding Hybrid Intelligence®

Hybrid Intelligence®, as coined by Dellermann et al. (2019), represents a paradigm shift in problem-solving methodologies. At its core, it leverages the complementary strengths of human expertise and artificial intelligence to achieve outcomes that surpass what either could achieve in isolation. Rather than seeking to replace human decision-makers, Hybrid Intelligence® seeks to enhance their capabilities by integrating AI-driven insights into the decision-making process.

The Three Dimensions of Hybrid Intelligence®

1. Collective Problem-Solving: In the realm of Hybrid Intelligence®, human experts collaborate seamlessly with AI algorithms within business workflows. This collaboration enables the harnessing of diverse perspectives and skill sets, leading to more robust and innovative solutions.

2. Superior Performance: By combining the cognitive prowess of humans with the computational efficiency of AI, Hybrid Intelligence® unlocks new possibilities in problem-solving. Complex issues that were once insurmountable become within reach, paving the way for enhanced organizational performance.

3. Continuous Learning: In a rapidly evolving environment, the ability to adapt and learn is paramount. Hybrid Intelligence® facilitates a symbiotic relationship between humans and machines, wherein both entities continuously glean insights from each other, leading to iterative improvements over time.

Addressing the Limitations of Traditional AI

While conventional AI technologies have made significant strides in various domains, they falter when confronted with the nuanced challenges of today's business world. Hybrid Intelligence® bridges this gap by offering solutions to four key limitations:

1. Uncertainty: In an uncertain landscape fraught with unknowns, traditional AI models struggle to make accurate predictions. Hybrid Intelligence® thrives in such environments, leveraging human intuition to navigate ambiguity and envision alternative futures.

2. Complexity: Traditional AI algorithms often grapple with the intricacies of complex decision contexts. Hybrid Intelligence® excels in these scenarios by integrating human reasoning, which is adept at handling unstructured data and interconnected variables.

3. Fast-changing Dynamics: The pace of change in the business environment outpaces the ability of static AI models to adapt. Hybrid Intelligence®, with its agile combination of human adaptability and AI capabilities, remains agile in the face of evolving circumstances.

4. Cost of Error: In high-stakes scenarios where errors can have profound consequences, complete automation poses significant risks. Hybrid Intelligence® strikes a balance by incorporating human oversight, mitigating the potential fallout from AI-generated decisions.


Hybrid Intelligence® represents a quantum leap forward in the realm of decision-making, offering a synergy of human ingenuity and AI precision. By embracing this innovative approach, organizations can navigate the complexities of the modern business landscape with confidence and agility. As we stand on the cusp of a new era defined by Hybrid Intelligence®, the possibilities for innovation and growth are boundless. Embrace the future of decision-making, powered by Hybrid Intelligence®.